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FREQUENTLY ASKED QUESTIONS

Who is LabellaMafia?

LabellaMafia is more than a brand; we are a lifestyle. We combine health, well-being and style to keep our #HardCoreLadies inspired. And we bring you into this lifestyle by sharing pictures with you before, during and after workout sessions, posted on our social networks.

What is your design philosophy?

The constant search for motivation, that’s what Labellamafia is all about.

Does Labellamafia ship internationally?

labellamafiashop.eu ships only EU. For international orders please go to labellamafiaclothing.com

How to I exchange my order?

You have the right to exchange or return your ordered product within 14 days. The 14 day term starts when the package arrives at your address or package is taken from the post office. More info here.

Why was my order cancelled?

If your order was canceled, the item you ordered became out of stock and is no longer available. These cases are rare, however, if an item in your order does become unavailable, you will receive an email notification about the cancellation.

What should I do if I didn't receive an order confirmation email?

Please first check your spam folder to see if your email was redirected. If you cannot find your order confirmation, please contact our Labellamafia team at [email protected] to make sure your order went through and your email was entered correctly.

What is your return policy?

You have the right to exchange or return your ordered product within 14 days. The 14 day term starts when the package arrives at your address or package is taken from the post office. More info here.

How long does it take to process a refund?

The refund process takes 5-10 business days to complete, and once the process is completed a refund will be credited to the same credit card used for purchase. In the case of returns, the cost of courier service for the initial order will not be compensated.